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Children and Family Services

Administration:

Service: Child Maltreatment Central Registry and Background Check Information and Notification | More Information
About:

The Central Registry Unit maintains a statewide registry for the collection of child maltreatment investigation reports. Reports made to the Department are confidential and information included in the automated data system is retained to assist the department in assessing future risk and safety. The Background Check Information and Notification Unit assists with processing of required criminal record checks for staff, foster parents, and adoptive parents and issues notices regarding the child maltreatment investigative determination to all persons pursuant to A.C.A. § 12-18-703 et seq.

Child maltreatment investigation and child protective services information and records are confidential by law and cannot be released under the Arkansas Freedom of Information Act. However, some records can be released to certain people and entities, such as other state child protective services agencies, attorney ad litems, and individuals who are the subject of the records.

These individuals should work with the DHS Division of Children and Family Services Central Registry Unit to request child maltreatment central registry statuses and maltreatment/protective services case information and records.

Contact: 501-682-0405
Website: Central Registry

Foster Care and Adoption:

Service: Foster and Adoptive Parent Inquiry and Application
About: The Foster and Adoptive Parent Inquiry Unit provides assistance to individuals and couples seeking to become a foster or adoptive provider homes by conveying information about serving as a foster or adoptive home, providing technical assistance with filling out background checks, and assignment of the applicant to the local Resource Unit when appropriate for completion of the assessment and approval process once background checks are completed.
Contact: 501-682-8008
Website: Adoptive or Foster Parent Inquiry
Service: Mutual Consent Voluntary Adoption Registry
About: Each licensed adoption agency in Arkansas is allowed by law to establish an adoption registry. Qualified persons may register to be identified to each other or to receive non-identifying information about the genetic, health and social history of adoptees placed by their agency.
Contact: 501-396-6415 | Email
Website: Mutual Consent Voluntary Adoption Registry
Service: Arkansas Education and Training Voucher (ETV) Program
About: The Arkansas Education and Training Voucher (ETV) Program offers funds to youth in foster care and former foster youth up to age 26 to enable them to attend colleges, universities, and vocational training institutions. Students may receive up to $5000 a year for four years as they pursue higher education. The funds may be used for tuition, books, or other qualified costs of attendance. These funds are available on a first-come, first-served basis.
Contact: 501-682-2447
Service: Interstate Compact Placement of Children (ICPC)
About: The Interstate Compact Placement of Children (ICPC) Unit assist in moving children in need of foster care placement or adoption across state lines. When a child requires foster care or adoptive placement outside the resident state, DCFS shall use the ICPC process.
Contact: 501-682-8556
Service: Transitional Youth Services
About: The Transitional Youth Services (TYS) Unit works with teens in foster care ages 14-21 to teach them basic life skills as they transition to adulthood. The program encourages youth to remain in school until graduation from high school and will then assist them with their post-secondary educational needs and training, other programs designed to remove barriers to employment, and/or entry into the workforce.
Contact: 501-320-6012
Service: Foster Care
About: Foster parent support is a critical role in this unit which is achieved through working with foster parents to address concerns to supporting them in ensuring they have the tools they need to meet the needs of the children placed in their homes. The Foster Care Unit also manages foster home board payments, serves as the agency point of contact for Private License Placement Agencies, and assists in guiding resource staff regarding foster and adoptive home approval questions. This unit also processes foster parent and volunteer travel and maintains responsibility for the RAVE texting program and the online Foster and Adopt Provider Portal.
Contact: 501-396-6477 | Email
Website: Foster Arkansas
Service: Adoption and Guardianship
About: DCFS helps by providing a full range of adoption services, from finding families to adopt, to keeping a voluntary adoption registry. Services are also available to birth parents who chose to place their newborns for adoption.
Contact: 501 396-6199
Website: Adopt Arkansas

Prevention and Reunification :

Service: Citizens Review Panel
About: Citizen Review Panels (CRPs) are federally mandated through the Child Abuse Prevention and Treatment Act (CAPTA). Funding for CRPs is provided through DCFS, but the panels are comprised of citizens within the community who are passionate about improving the lives of children and families in Arkansas and strengthening the child welfare system. There are currently three CRPs in Arkansas that cover the following counties: Pope, Logan, Columbia, Hempstead, Lafayette, Nevada, and Ouachita.
Contact: 501-396-6489
Service: Differential Response
About: The Differential Response (DR) Program responds to allegations of low-risk child maltreatment. Families that have allegations that are diverted from the traditional investigative pathway to the DR Program are provided with short-term services designed to keep children from entering foster care.
Contact: 501-682-6807 | Email
Service: In Home Services
About: The In Home Services Unit provides oversight and programmatic planning for DCFS protective service cases (PS cases) and supportive service cases (SS cases) throughout the State of Arkansas. This unit is responsible for contracts that are community-based and designed to increase the strength and stability of families. There are several services/programs offered to DCFS clients through the In Home Unit including counseling, Intensive Family Services, Nurturing Families of Arkansas (in home parenting), language interpreters, and SafeCare in some counties. The main goals of the In Home Services Unit are to improve the practice of front line workers, strengthen and expand services throughout the state of Arkansas that allow children to remain safely at home and improve the lives of the families with whom we work, and increase support for families during and after reunification if removal occurred.
Contact: 501-682-8866

Programs:

Service: ARKids First Health Insurance
About: ARKids First health insurance provides two coverage options for more than 70,000 Arkansas children who otherwise might have gone without. ARKids A offers low-income families a comprehensive package of benefits. ARKids B provides coverage for families with higher incomes.
Contact: Call 888-474-8275 | Spanish 800-482-8988
Website: ARKids First Health Insurance
Service: Child Care Assistance | More Information
About: A financial assistance program that is made possible by the Child Care Development Fund (CCDF) which helps low-income families afford quality child care.
Contact: 501-682-8947 or 1-800-322-8176
Service: Commodity Distribution Program
About: The Commodity Distribution Program processes and distributes commodities donated by the U.S. Department of Agriculture to schools and other eligible recipient agencies in Arkansas that participate in the National School Lunch Program and Summer Food Service Program.
Contact: 501-371-1400
Website: Commodity Distribution Program
Service: Kindergarten Readiness Program | More Information
About: This program was developed to help teachers and caregivers in preschool to have a role in assisting children migrate to a kindergarten setting.
Service: Medicaid Program | Eligibility and Enrollment | More Information
About: Medicaid reimburses health care providers for covered medical services provided to eligible needy individuals in certain categories. Eligibility is determined based on income, resources, Arkansas residency, and other requirements. Covered services also vary among categories.
Contact: 1-800-482-8988
Service: Medicaid Program | Overview
About: Medicaid is a program that helps pay for medically necessary medical services for needy and low-income persons. It uses state and federal government money.
Contact: 800-482-5431
Website: Arkansas Medicaid
Service: Emergency Food Assistance Program | More Information
About: The Emergency Food Assistance Program distributes commodities to food banks, soup kitchens, shelters and other nonprofit agencies. Donated foods are also made available for Disaster Assistance. To view additional information on The Emergency Food Assistance Program including program information, eligibility, distribution sites, and links to USDA website, see link below.
Contact: 501-371-1400
Website: The Emergency Food Assistance Program
Service: Emergency Shelter Grants Program | More Information
About: The Emergency Shelter Grants Program assists local communities in helping to improve the quality of life for the homeless by providing resources for building repairs and support funds.
Contact: 501-682-8723
Service: Refugee Resettlement Program | More Information
About: The Refugee Resettlement Program assists newly arrived eligible refugees to assimilate into the American way of life. The program offers financial and medical services to eligible refugees for up to 8 months after arrival in the United States.
Contact: 1-800-482-8988
Service: Transitional Employment Assistance Program (TEA) | More Information
About: The TEA Program is a time-limited assistance program to help needy families with children become more responsible for their own support and less dependent on public assistance. DCO is responsible for TEA eligibility and partners with the Arkansas Deparment of Workforce Service for administration.
Contact: 800-482-8988
Service: PASSE (Provider-led Arkansas Shared Savings Entity
About:

The Provider-led Arkansas Shared Savings Entity (PASSE) is a new model of organized care that will address the needs of certain Medicaid beneficiaries who have complex behavioral health and intellectual and developmental disabilities service needs. The PASSE model is a Medicaid-funded program. It does not change a person’s eligibility for Medicaid, but it changes the way services are paid for by Medicaid for certain eligible individuals.

PASSE (Provider-led Arkansas Shared Savings Entity): Website

Arkansas Total Care Arkansas Total Care’s Network List
Phone: 1-866-282-6280
Empower Healthcare Solutions Empower’s Network List
Phone:c1-866-261-1286
Summit Community Care Summit’s Network List
Phone:c1-844-405-4295

Sign up to receive important updates from DHS: Email Sign Up

DHS PASSE Provider Line:1-888-889-6451

Website: PASSE (Provider-led Arkansas Shared Savings Entity
Service: Early Head Start Child Care Partnership | More Information
About: The Arkansas Department of Human Services, Division of Child Care and Early Childhood Education (DCCECE) was awarded an Early Head Start- Child Care Partnership Grant.

Services:

Service: Arkansas Child Development and Early Learning Standards: Birth through 60 Months | More Information
About: Educational guidelines and benchmarks for infants and toddlers that provide common expectations for what children typically know, understand, and can do. The standards are research-based; culturally and linguistically appropriate; comprehensive; and are written with the understanding that children reach developmental milestones at different times. The standards are to be used to assist in developing age-appropriate learning goals for children, to support developmentally appropriate curriculum and assessment, and to outline a progression of development and learning that supports success in school and in life.
Service: PASSE Office of the Ombudsman
About: It is the responsibility of the PASSE Ombudsman Office to ensure that compassion, respect, trust, and integrity- all core values of the Arkansas Department of Human Services(DHS)-are demonstrated in resolving issues or complaints from beneficiaries who are PASSE members.
Contact: PASSE Ombudsman Office: 1-844-843-7351 | Email
Website: PASSE Office of the Ombudsman
Service: Infant & Toddler Certificate | More Information
About: The Infant Toddler Certificate provides a route to higher education for the preparation of all infant and toddler teachers. Upon completion, one can expect to build their professional competencies in supporting a child’s social-emotional, cognitive, language, and literacy development.
Arkansas Department of Human Services
Arkansas Department of Human Services

Arkansas Department
of Human Services
(501) 682-1001

TTY: 1-800-285-1131 or dial 711 for Arkansas Relay Service

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