All Programs and Services
| Services | Description |
|---|---|
| Workers With Disabilities 866-801-3435 Division of Adult, Aging, & Behavioral Health Services |
You must be at least 16 and less than 65 years of age. You must also have a significant disability expected to last at least 12 months or to result in death. Eligibility is determined using Social Security Disability guidelines. Unlike receiving Social Security benefits, you may work full-time and earn more than what is allowed under Social Security benefit guidelines (SGA limit). More Information > |
| Therapeutic Counseling Services Division of Adult, Aging, & Behavioral Health Services |
The Department of Human Services contracts with 27 providers of mental health services across the state to ensure state-funded mental health services are available to those without insurance coverage. Therapeutic Counseling Service contractors are required to provide Counseling Level Services, such as individual therapy, group therapy, family therapy, psychoeducation, and multi-family groups. These contractors are mandated to assist persons who have no insurance to secure health insurance coverage if they are eligible. |
| The Senior Farmer’s Market Nutrition Program - (SFMNP) 501-320-6575 Beverly.dunlap@dhs.arkansas.gov Division of Adult, Aging, & Behavioral Health Services |
(SFMNP) is a USDA funded program that provides low-income seniors (60+) with coupons that can be exchanged for locally grown eligible foods (fruit, vegetables, honey, and fresh-cut herbs) at participating farmer’s markets and roadside stands. In Arkansas, the SFMNP is available in nine counties of northwest Arkansas, as follows: Benton, Carroll, Boone, Marion, Baxter, Washington, Madison, Newton, and Searcy. To enroll in the SFMNP a person must be age 60 or older, live in one of the participating counties, and have an income level within 185% of the poverty level. For information on enrollment contact the Area Agency on Aging of Northwest Arkansas at 1-870-741-1144. More Information > |
| Substance Abuse Prevention, Education and Early Intervention Division of Adult, Aging, & Behavioral Health Services |
Alcohol, tobacco, Strategic Prevention Framework State Incentive Grant (SPF SIG), SYNAR and other drug abuse prevention programming and coalition development for community-based environmental change efforts. |
| Substance Abuse Block Grant Division of Adult, Aging, & Behavioral Health Services |
DAABHS, along with all other states, receives federal dollars on a routine basis to ensure services are available to promote alcohol and other drug abuse prevention and treatment programs and recovery support systems for the State of Arkansas. |
| SSI/SSDI Outreach, Access, and Recovery (SOAR) Contact Tracie.E.Schneider@dhs.arkansas.gov Division of Adult, Aging, & Behavioral Health Services |
SOAR is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA) and is a national program designed to increase access to the disability income benefit programs administered by the Social Security Administration (SSA) for eligible adults and children who are experiencing homelessness, or at risk of homelessness, and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder. SOAR seeks to end homelessness through increased access to SSI/SSDI income supports as we believe that finding a safe and stable place to live is the first step to recovery. |
| Senior Community Service Employment Program 501-320-6571 Division of Adult, Aging, & Behavioral Health Services |
This part-time program is for low-income persons age 55 and over who have poor employment prospects to help gain on-the-job training and work experience. |
| Psychology Internship Program Division of Adult, Aging, & Behavioral Health Services |
The program is a one-year, full-time, pre-doctoral internship in professional psychology at the Arkansas State Hospital. |
| Projects Promoting Positive Emotions Division of Adult, Aging, & Behavioral Health Services |
A short term grant funded by FEMA (Federal Emergency Management Administration) and SAMHSA (Substance Abuse and Mental Health Services Administration) to ensure access to free crisis counseling, education, and referral services related to the emotional impacts of COVID-19. |
| Projects Assisting Transition from Homelessness (PATH) Contact Tracie.E.Schneider@dhs.arkansas.gov Division of Adult, Aging, & Behavioral Health Services |
For persons meeting the definition of SMI and who are homeless or at imminent risk of becoming homeless, assistance may be available in designated areas of the state to help promote seeking mental health evaluation and ongoing care along with assistance with seeking and maintaining stable housing, if eligibility criteria are met. More Information > |
| PASSE Office of the Ombudsman PASSE Ombudsman Office: 1-844-843-7351 PASSEOmbudsmanOffice@dhs.arkansas.gov Division of Adult, Aging, & Behavioral Health Services |
It is the responsibility of the PASSE Ombudsman Office to ensure that compassion, respect, trust, and integrity- all core values of the Arkansas Department of Human Services(DHS)-are demonstrated in resolving issues or complaints from beneficiaries who are PASSE members. |
| PASSE (Provider-led Arkansas Shared Savings Entity Division of Adult, Aging, & Behavioral Health Services |
The Provider-led Arkansas Shared Savings Entity (PASSE) is a new model of organized care that will address the needs of certain Medicaid beneficiaries who have complex behavioral health and intellectual and developmental disabilities service needs. The PASSE model is a Medicaid-funded program. It does not change a person’s eligibility for Medicaid, but it changes the way services are paid for by Medicaid for certain eligible individuals. PASSE (Provider-led Arkansas Shared Savings Entity): Website • Arkansas Total Care Arkansas Total Care’s Network List Sign up to receive important updates from DHS: Email Sign Up DHS PASSE Provider Line:1-888-889-6451 |
| PACE 1-866-801-3435 Division of Adult, Aging, & Behavioral Health Services |
The Program of All-Inclusive Care for the Elderly (PACE) is an innovative model that enables individuals who are 55 years of age or older and certified by the state to need nursing facility care, to live as independently as possible. Through PACE, fragmented health care financing and delivery system comes together to serve the unique needs of the enrolled individual with chronic care needs. The population served by PACE is historically very frail. The PACE organization must provide all needed services to the PACE participant. More Information > |
| Office of the State Long Term Care Ombudsman 501-682-8952 Division of Adult, Aging, & Behavioral Health Services |
A statewide program, that advocates for the rights of long-term care residents. It is a statewide program of community advocates that addresses the complaints of nursing home and residential care facility residents. Its representatives provide information on facilities, work for systematic change, and monitor the activities of the regulatory system. |
| NAMI (National Alliance on Mental Illness) 1-800-844-0381 help@namiarkansas.org Division of Adult, Aging, & Behavioral Health Services |
DAABHS partially funds the Arkansas Chapter of NAMI. NAMI Arkansas is a private, non-profit organization whose mission is to help people living with mental illness, their families, and the community. NAMI Arkansas operates a statewide organization providing and coordinating a network of local support groups who provide education, advocacy, and support throughout the state. NAMI also has a Warm Line available to assist those seeking resources at 1-800-844-0381. |
| Money Follows the Person Program 866-801-3435 Division of Adult, Aging, & Behavioral Health Services |
Program to transition individuals who have resided in institutions 90 days or longer into qualified home and community-based programs. More Information > |
| Mental Health Block Grant Division of Adult, Aging, & Behavioral Health Services |
DAABHS, along with all other states, receives federal dollars on a routine basis to ensure services are available to promote prevention, early identification, and recovery support systems for Arkansans. |
| Medication Assisted Treatment (MAT) Division of Adult, Aging, & Behavioral Health Services |
Medicated-Assisted Treatment (MAT) is the use of FDA-approved medications, in combination with counseling and behavioral therapies, to provide a "whole-patient" approach to the treatment of substance use disorders. MAT, including opioid treatment programs (OTPs), combines behavioral therapy and medications to treat substance use disorders. MAT is not new to the State of Arkansas as the State Opioid Treatment Authority (SOTA) works to oversee Opioid Treatment Programs (OTPs) under the auspice of DHS through providing oversight and regulatory control of these for-profit entities. During the early part of April 2017 federal discretionary grant funding for MAT was made available and awarded to the State for uninsured and underinsured clients suffering Opioid Use Disorder (OUD). This allowed non-profit funded providers (historically only non-profit entities may receive federal grant funds) to provide MAT services and receive grant funded reimbursement for those services. Because of this law, a waiver was requested by DHS to SAMHSA to allow for-profit OTPs to participate under opioid grants being that the State’s current Office Based Treatment Programs (OBOTs) were not initially set up to provide MAT. |
| Living Choices Assisted Living 501-682-2441 Division of Adult, Aging, & Behavioral Health Services |
Services to provide housing, supportive services, personalized assistance and healthcare designed to respond to the individual needs of those who need help with activities of daily living. More Information > |
| Infant Mental Health Therapist Standards Division of Adult, Aging, & Behavioral Health Services |
Infant Mental Health Therapist Standards were created to ensure that professionals who are providing mental health services funded by Medicaid to children between birth and 47 months of age have undergone specialized training that focuses on improving the parent-child relationship. The primary goal of this specialty treatment is to strengthen the relationship to restore a child’s sense of safety and attachment and enhance the child’s cognitive, behavioral, and social functioning. |
| IndependentChoices Program 866-710-0456 Division of Adult, Aging, & Behavioral Health Services |
Program supports at-home care by providing a monthly allowance in place of "Personal Care Services." More Information > |
| Greater Assistance to those in Need (GAIN) Division of Adult, Aging, & Behavioral Health Services |
Greater Assistance to those in Need (GAIN) is an Assertive Community Treatment (ACT) program that provides comprehensive community support and psychiatric rehabilitation program for mentally ill adults or adults with mental illness and a co-occurring substance use disorder. More information can be found by calling 501-379-4246 or visit the GAIN website. |
| Foster Grandparent Program 501-320-8902 robert.watson@dhs.arkansas.gov Division of Adult, Aging, & Behavioral Health Services |
Foster Grandparents are role models, mentors, and friends to children with exceptional needs. The program provides a way for volunteers age 55 and over to stay active by serving children and youth in their communities. |
| Drug Addiction/Abuse Services Division of Adult, Aging, & Behavioral Health Services |
Outpatient care, residential care, Specialized Women's Services (SWS) and early intervention. |
| Disaster Services Division of Adult, Aging, & Behavioral Health Services |
DAABHS provides assistance and consultation to local providers in the event o f a disaster. If a Presidential Disaster Declaration is received by the State, and the Division determines that the behavioral health needs of the disaster victims are beyond the capacity of State and local resources, the Division may choose to apply for Crisis Counseling Assistance and Training Program grant available from the Federal Emergency Management Agency. Services most frequently funded include individual and group crisis counseling, education services, and referrals. |
| Deaf Mental Health Bill of Rights Division of Adult, Aging, & Behavioral Health Services |
Deaf Mental Health Bill of Rights Program was created by Act 644, Mental Health for Individuals who are Deaf or Hard of Hearing Bill of Rights Act. This Act required DAABHS to develop rules to ensure culturally affirmative and linguistically appropriate mental health services are available to Arkansas who are deaf or hard of hearing. |
| Crisis Stabilization Units (CSU) Division of Adult, Aging, & Behavioral Health Services |
CSU were developed for the purpose of jail diversion and to provide another alternative for rapid access, short-term behavioral health stabilization and connection with needed local resources for mental health and/or co-occurring treatment services in the community after discharge. CSUs are funded through State General Revenue, as well as Medicaid and Private Health Insurance reimbursements. Referrals to CSU come through law enforcement or a Community Mental Health Center.
• Pulaski County Crisis Stabilization Unit covers central Arkansas – 501-340-6646 • Five West Crisis Stabilization Unit covers central western Arkansas – 479-785-9480 • Northwest Arkansas Crisis Stabilization Unit covers northwest Arkansas - 479-316-7100 • Craighead County Crisis Stabilization Unit covers northeast and east central Arkansas – 870-393-5335 |
| Community Mental Health Centers Division of Adult, Aging, & Behavioral Health Services |
The Department of Human Services contracts with 12 Community Mental Health Centers (CMHC) across the state to ensure state-funded mental health services are available to those without insurance coverage for needed services. CMHCs are required to provide a broad range of services including crisis screenings, medication management, rehabilitative day services, and services for persons experiencing their first significant episode of a serious mental illness. |
| Beneficiary Support Division of Adult, Aging, & Behavioral Health Services |
The Aging, Adult, and Behavioral Health Services Beneficiary Support unit serves as a guide to Medicaid beneficiaries and applicants as they navigate the DHS system. Additionally, this unit researches and responds to a wide variety of inquiries about general Medicaid, waiver, and behavioral health services. |
| Arkansas SMP – Empowering Seniors to Prevent Healthcare Fraud 866-726-2916 Division of Adult, Aging, & Behavioral Health Services |
This program helps consumers understand more about healthcare fraud. It involves recruiting retired persons to teach Medicare and Medicaid beneficiaries to recognize and report healthcare fraud. More Information > |
| Arkansas Lifespan Respite Coalition Division of Adult, Aging, & Behavioral Health Services |
The Arkansas Lifespan Respite Coalition is a collaborative partner with the Department of Human Service for the Arkansas Take the Time Lifespan Respite Program. The Coalition is represented by family caregivers, respite providers, and members of the aging, disability and health services networks. Everyone is welcome More Information > |
| ARChoices in Homecare 866-801-3435 Division of Adult, Aging, & Behavioral Health Services |
A Medicaid home and community-based program that provides attendant care, Home-Delivered Meals, Personal Emergency Response System, Adult Day Services, Adult Day Health Services, Facility-Based Respite Care, In-Home Respite Care, and Environmental Accessibility Adaptions/Adaptive Equipment to individuals age 21 through 64 with a physical disability or individuals who are 65 and older. These individuals must meet the criteria for intermediate nursing home care. More Information > |
| Adult Protective Services 800-482-8049 Division of Adult, Aging, & Behavioral Health Services |
Adult Protective Services investigates maltreatment, abuse, neglect and exploitation of individuals age 18 and older. |
| Placement and Residential Licensing Division of Child Care and Early Childhood Education |
Manages licensing for residential child care facilities, emergency residential child care facilities, psychiatric residential treatment centers, sexual rehabilitative programs, independent living programs; adoption, foster care, therapeutic foster care and residential placement agency licenses. More Information > |
| PDG B-5 AR Division of Child Care and Early Childhood Education |
The PDG B-5 grant makes it possible further the Adverse Childhood Experiences (ACEs) work in Arkansas. More Information > |
| Kindergarten Readiness Division of Child Care and Early Childhood Education |
Checklists and resources that will help teachers and caregivers transition children from preschool into kindergarten. More Information > |
| Infant & Toddler Certificate Division of Child Care and Early Childhood Education |
The Infant Toddler Certificate provides a route to higher education for the preparation of all infant and toddler teachers. Upon completion, one can expect to build their professional competencies in supporting a child’s social-emotional, cognitive, language, and literacy development. More Information > |
| Emergency Food Assistance Program 501-371-1400 Division of Child Care and Early Childhood Education |
The Emergency Food Assistance Program distributes commodities to food banks, soup kitchens, shelters and other nonprofit agencies. Donated foods are also made available for Disaster Assistance. To view additional information on The Emergency Food Assistance Program including program information, eligibility, distribution sites, and links to USDA website, see link below. More Information > |
| Early Head Start Child Care Partnership Division of Child Care and Early Childhood Education |
The Arkansas Department of Human Services, Division of Child Care and Early Childhood Education (DCCECE) was awarded an Early Head Start- Child Care Partnership Grant. More Information > |
| Commodity Distribution Program 501-371-1400 Division of Child Care and Early Childhood Education |
The Commodity Distribution Program processes and distributes commodities donated by the U.S. Department of Agriculture to schools and other eligible recipient agencies in Arkansas that participate in the National School Lunch Program and Summer Food Service Program. |
| Child Care Search 501-682-8590 or 1-800-445-3316 Division of Child Care and Early Childhood Education |
Search for licensed child care providers by name, address, age group and early education programs offered. More Information > |
| Child Care Licensing Division of Child Care and Early Childhood Education |
Information about licensing of Registered Child Care Family Homes, Licensed Child Care Family Homes, Child Care Centers and Out of School Time Facilities. More Information > |
| Child Care Information for Providers 501-682-8947 or 1-800-322-8176 Division of Child Care and Early Childhood Education |
A financial assistance program that is made possible by the Child Care Development Fund (CCDF) which helps low-income families afford quality child care. More Information > |
| Child Care Information for Parents 501-682-8590 or 1-800-445-3316 Division of Child Care and Early Childhood Education |
This DCCECE Consumer Education website provides information and resources to help you look for quality child care facilities and early education programs. Technical assistance is also available by self-referral or by referral from the licensing office free of charge to all child care programs in the state. More Information > |
| Child Care Development Fund Plan Division of Child Care and Early Childhood Education |
Authorized by the Child Care and Development Block Grant Act, and Section 418 of the Social Security Act, assists low-income families, families receiving temporary public assistance, and those transitioning from public assistance in obtaining child care so they can work or attend training/education. More Information > |
| Better Beginnings Program & Early Learning Resources Division of Child Care and Early Childhood Education |
Better Beginnings, a program of the Arkansas Department of Human Services, connects Arkansas families with information and care that helps their children experience a safe, happy, healthy childhood. Better Beginnings is designed to improve the level of quality in childcare and early childhood education programs across the state. |
| Arkansas Special Nutrition Program Division of Child Care and Early Childhood Education |
The Special Nutrition Programs (SNP) provide reimbursement for well-balanced, nutritious meals served to individuals enrolled in the Child Care Food Program (CACFP), National School Lunch Program (NSLP), Special Milk Program (SMP), and the Summer Food Service Program (SFSP). |
| Arkansas Professional Development Registry (PDR) Division of Child Care and Early Childhood Education |
Through the Arkansas Professional Development Registry (PDR), individuals can register for professional development opportunities and obtain resources to enhance their knowledge and skills. More Information > |
| Arkansas Early Childhood Commission 800-445-3316 Division of Child Care and Early Childhood Education |
The governing body that as good stewards of the public trust, will support and advise the Division by ensuring that all Arkansas children and their families have access to a safe, high-quality, developmentally appropriate, nurturing, learning environment and by educating and assisting parents, child-care providers, and communities to prepare our children for future success. More Information > |
| Arkansas Children’s Week Division of Child Care and Early Childhood Education |
An annual event that helps to develop and promote child-friendly activities. Arkansas Children’s Week was held in April with theme “Everyday Explorers.” Although the event is over, you can still use the following resources to plan an event. More Information > |
| Arkansas Child Development and Early Learning Standards: Birth through 60 Months Division of Child Care and Early Childhood Education |
Educational guidelines and benchmarks for infants and toddlers that provide common expectations for what children typically know, understand, and can do. The standards are research-based; culturally and linguistically appropriate; comprehensive; and are written with the understanding that children reach developmental milestones at different times. The standards are to be used to assist in developing age-appropriate learning goals for children, to support developmentally appropriate curriculum and assessment, and to outline a progression of development and learning that supports success in school and in life. More Information > |
| Arkansas Birth through Prekindergarten Teaching Credential Division of Child Care and Early Childhood Education |
This credential creates an additional professional pathway for individuals seeking a more advanced level of knowledge and skills in working with young children and their families. More Information > |
| Transitional Youth Services 501-320-6012 Division of Children and Family Services |
The Transitional Youth Services (TYS) Unit works with teens in foster care ages 14-21 to teach them basic life skills as they transition to adulthood. The program encourages youth to remain in school until graduation from high school and will then assist them with their post-secondary educational needs and training, other programs designed to remove barriers to employment, and/or entry into the workforce. |
| Mutual Consent Voluntary Adoption Registry 501-396-6415 tiffany.wright@dhs.arkansas.gov Division of Children and Family Services |
Each licensed adoption agency in Arkansas is allowed by law to establish an adoption registry. Qualified persons may register to be identified to each other or to receive non-identifying information about the genetic, health and social history of adoptees placed by their agency. |
| Interstate Compact Placement of Children (ICPC) 501-682-8556 Division of Children and Family Services |
The Interstate Compact Placement of Children (ICPC) Unit assist in moving children in need of foster care placement or adoption across state lines. When a child requires foster care or adoptive placement outside the resident state, DCFS shall use the ICPC process. |
| In Home Services 501-682-8866 Division of Children and Family Services |
The In Home Services Unit provides oversight and programmatic planning for DCFS protective service cases (PS cases) and supportive service cases (SS cases) throughout the State of Arkansas. This unit is responsible for contracts that are community-based and designed to increase the strength and stability of families. There are several services/programs offered to DCFS clients through the In Home Unit including counseling, Intensive Family Services, Nurturing Families of Arkansas (in home parenting), language interpreters, and SafeCare in some counties. The main goals of the In Home Services Unit are to improve the practice of front line workers, strengthen and expand services throughout the state of Arkansas that allow children to remain safely at home and improve the lives of the families with whom we work, and increase support for families during and after reunification if removal occurred. |
| Foster Care 501-396-6477 tiffany.wright@dhs.arkansas.gov Division of Children and Family Services |
Foster parent support is a critical role in this unit which is achieved through working with foster parents to address concerns to supporting them in ensuring they have the tools they need to meet the needs of the children placed in their homes. The Foster Care Unit also manages foster home board payments, serves as the agency point of contact for Private License Placement Agencies, and assists in guiding resource staff regarding foster and adoptive home approval questions. This unit also processes foster parent and volunteer travel and maintains responsibility for the RAVE texting program and the online Foster and Adopt Provider Portal. |
| Foster and Adoptive Parent Inquiry and Application 501-682-8008 Division of Children and Family Services |
The Foster and Adoptive Parent Inquiry Unit provides assistance to individuals and couples seeking to become a foster or adoptive provider homes by conveying information about serving as a foster or adoptive home, providing technical assistance with filling out background checks, and assignment of the applicant to the local Resource Unit when appropriate for completion of the assessment and approval process once background checks are completed. |
| Differential Response 501-682-6807 Cherisse.Cashaw@dhs.arkansas.gov Division of Children and Family Services |
The Differential Response (DR) Program responds to allegations of low-risk child maltreatment. Families that have allegations that are diverted from the traditional investigative pathway to the DR Program are provided with short-term services designed to keep children from entering foster care. |
| Citizens Review Panel 501-396-6489 Division of Children and Family Services |
Citizen Review Panels (CRPs) are federally mandated through the Child Abuse Prevention and Treatment Act (CAPTA). Funding for CRPs is provided through DCFS, but the panels are comprised of citizens within the community who are passionate about improving the lives of children and families in Arkansas and strengthening the child welfare system. There are currently three CRPs in Arkansas that cover the following counties: Pope, Logan, Columbia, Hempstead, Lafayette, Nevada, and Ouachita. |
| Child Welfare Client Advocates 501-683-2735 Division of Children and Family Services |
Client Advocates assist the general public with information about services and programs, inquiries about general policies of the DCFS and assists others who need information about current services. |
| Child Protective Services 501-396-6489 Division of Children and Family Services |
The Child Protective Services Unit provides oversight and monitoring of DCFS child maltreatment investigations and staff statewide. Family Service Worker (FSW) Investigators respond to allegations of child abuse and neglect that have been accepted through the Arkansas Child Abuse Hotline. During the investigation, FSW Investigators conduct health and safety assessments of the children and must show a “preponderance of evidence” in order to substantiate (determined to be true) the allegation(s). More Information > |
| Child Abuse Prevention 501-682-6248 Division of Children and Family Services |
The Child Abuse Prevention Program provides helpful information and resources to help prevent child abuse and neglect. The Arkansas Children’s Trust Fund is housed within the DCFS Child Abuse Prevention Program and is responsible for several initiatives such as All Babies Cry, the DCFS Parent Advisory Council, and the Baby and Me WIC Clinic Project. |
| Arkansas Education and Training Voucher (ETV) Program 501-682-2447 Division of Children and Family Services |
The Arkansas Education and Training Voucher (ETV) Program offers funds to youth in foster care and former foster youth up to age 26 to enable them to attend colleges, universities, and vocational training institutions. Students may receive up to $5000 a year for four years as they pursue higher education. The funds may be used for tuition, books, or other qualified costs of attendance. These funds are available on a first-come, first-served basis. |
| Adoption and Guardianship 501 396-6199 Division of Children and Family Services |
DCFS helps by providing a full range of adoption services, from finding families to adopt, to keeping a voluntary adoption registry. Services are also available to birth parents who chose to place their newborns for adoption. |
| Transitional Employment Assistance Program (TEA) 855-372-1084 Division of County Operations |
The TEA Program is a time-limited assistance program to help needy families with children become more responsible for their own support and less dependent on public assistance. DCO is responsible for TEA eligibility and partners with the Arkansas Department of Workforce Service for administration. More Information > |
| Supplemental Nutrition Assistance Program [SNAP] (Food Stamp Program) 501-682-8253 Division of County Operations |
The Supplemental Nutrition Assistance Program (SNAP) provides food assistance to eligible households to cover a portion of a household's food budget. Benefits are distributed through an Electronic Benefits Transfer (EBT) card. In addition to food assistance, the program provides SNAP recipients with nutrition education, employment and training, and work experience in some cases. More Information > |
| Refugee Resettlement Program 855-372-1084 Division of County Operations |
The Refugee Resettlement Program assists newly arrived eligible refugees to assimilate into the American way of life. The program offers financial and medical services to eligible refugees for up to 8 months after arrival in the United States. More Information > |
| Emergency Solutions Grants Program 501-682-8723 Division of County Operations |
The Emergency Solutions Grant Program assists local communities in helping to improve the quality of life for the homeless by providing resources for building repairs and support funds. More Information > |
| Community Services Block Grant Program 501-682-8719 Division of County Operations |
The Community Services Block Grant Program provides funds to support services and activities that are designed to assist low-income families to become self-sufficient. Services are provided through the 16 Community Action Agencies in the state. More Information > |
| Title V Children with Special Health Care Needs Division of Developmental Disabilities Services |
This Title V Program is located in the Division of Developmental Disabilities Services (DDS) Children’s Services unit and is a federal program that serves children with chronic medical conditions. The child must be determined medically eligible and the family must be determined financially eligible. Financial eligibility is based on a sliding scale based on verified gross monthly income and the size of the family. Income up to 185% of the Federal Poverty Level is considered eligible for full coverage for eligible conditions with limited eligibility possible for families with verified income from 185 to 250% of the Federal Poverty Level. Families will be referred for Medicaid applications if it appears they or the child would be eligible. If there is no Medicaid coverage, the Title V program can assist with payment for medical care as funding is available for the eligible condition only. Private insurance (when covering the child) must be billed for the medical care before payment is made by Title V. Providers must be willing to accept Title V payment. More Information > |
| PASSE Office of the Ombudsman PASSE Ombudsman Office: 1-844-843-7351 PASSEOmbudsmanOffice@dhs.arkansas.gov Division of Developmental Disabilities Services |
It is the responsibility of the PASSE Ombudsman Office to ensure that compassion, respect, trust, and integrity- all core values of the Arkansas Department of Human Services(DHS)-are demonstrated in resolving issues or complaints from beneficiaries who are PASSE members. |
| PASSE (Provider-led Arkansas Shared Savings Entity Division of Developmental Disabilities Services |
The Provider-led Arkansas Shared Savings Entity (PASSE) is a new model of organized care that will address the needs of certain Medicaid beneficiaries who have complex behavioral health and intellectual and developmental disabilities service needs. The PASSE model is a Medicaid-funded program. It does not change a person’s eligibility for Medicaid, but it changes the way services are paid for by Medicaid for certain eligible individuals. PASSE (Provider-led Arkansas Shared Savings Entity): Website • Arkansas Total Care Arkansas Total Care’s Network List Sign up to receive important updates from DHS: Email Sign Up DHS PASSE Provider Line:1-888-889-6451 |
| First Connections (Part C Early Intervention)-AR Infant and Toddler Program 1-800-643-8258 Division of Developmental Disabilities Services |
The First Connections Program is a statewide system of services to assist infants and toddlers and works with families on a individualized basis to assist in locating and coordination services and assistance to enhance not only the child |
| Developmental Day Treatment Clinic Services (DDTCS) Division of Developmental Disabilities Services |
A Developmental Day Treatment Clinic Service provides an array of comprehensive day treatment (services) to individuals with developmental and/or intellectual disabilities in a clinic setting. Core services that may be provided in accordance with the license granted to the clinic by the Division of Developmental Disabilities Services (DDS) include the following: Diagnosis and Evaluation |
| DDS Waiver Services Division of Developmental Disabilities Services |
Medicaid Home and Community Based Waiver Services are available to a limited number of individuals as an alternative to ICF/MR placement. Under this waiver, individuals may receive services such as Waiver Coordination, Supported Living Services, Non-Medical Transportation, Adaptive Equipment, Environmental Modifications, Supplemental Support Services, Consultation Services, and Crisis Intervention Services, through DDS licensed community providers. More Information > |
| DDS Children’s Services Division of Developmental Disabilities Services |
More Information > |
| Children’s Medical Services Division of Developmental Disabilities Services |
See Title V Children with Special Health Care Needs |
| Adaptive Equipment Division of Developmental Disabilities Services |
This service is for the purchase, leasing and repair of adaptive, therapeutic and augmentative equipment. This equipment must be required for the individual to increase, maintain or improve their ability to perform daily life tasks. More Information > |
| Vision Program 501-320-6213 Division of Medical Services |
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| Title XIX (Medicaid) Program Division of Medical Services |
Commonly referred to as Medicaid, Title XIX of the Social Security Act provides for federal grants to the states for medical assistance programs. |
| TEFRA Program 1-855-372-1084 Division of Medical Services |
TEFRA 134(a), a provision of the Tax Equity and Fiscal Responsibility Act of 1982, allows states to extend Medicaid coverage to certain disabled children. Also known as the Katie Beckett option, TEFRA is a category of Medicaid that provides care to disabled children in their homes rather than in institutions. |
| Provider Enrollment Division of Medical Services |
Phone numbers: (501) 376-2211 |
| PASSE Office of the Ombudsman PASSE Ombudsman Office: 1-844-843-7351 PASSEOmbudsmanOffice@dhs.arkansas.gov Division of Medical Services |
It is the responsibility of the PASSE Ombudsman Office to ensure that compassion, respect, trust, and integrity- all core values of the Arkansas Department of Human Services(DHS)-are demonstrated in resolving issues or complaints from beneficiaries who are PASSE members. |
| PASSE (Provider-led Arkansas Shared Savings Entity Division of Medical Services |
The Provider-led Arkansas Shared Savings Entity (PASSE) is a new model of organized care that will address the needs of certain Medicaid beneficiaries who have complex behavioral health and intellectual and developmental disabilities service needs. The PASSE model is a Medicaid-funded program. It does not change a person’s eligibility for Medicaid, but it changes the way services are paid for by Medicaid for certain eligible individuals. PASSE (Provider-led Arkansas Shared Savings Entity): Website • Arkansas Total Care Arkansas Total Care’s Network List Sign up to receive important updates from DHS: Email Sign Up DHS PASSE Provider Line:1-888-889-6451 |
| Medicaid Program | Overview 800-482-5431 Division of Medical Services |
Medicaid is a program that helps pay for medically necessary medical services for needy and low-income persons. It uses state and federal government money. |
| Healthy Smiles Dental Managed Care Division of Medical Services |
*AFMC (For members who need to change their plan assignment) Dental Plans:
Traditional Fee-for-Service Dental Program: Arkansas Medicaid Dental Unit, Phone: 501-320-6230 |
| ConnectCare Program Division of Medical Services |
The target population for ConnectCare is most Arkansas Medicaid beneficiaries for whom Medicaid is the primary payer. Included are all beneficiaries of Aid to Families with Dependent Children, Temporary Assistance for Needy Families, and Arkansas Transitional Employment Assistance. Need help finding a doctor or PCP? Call the ConnectCare helpline: |
| IndependentChoices Program 866-710-0456 Division of Provider Services and Quality Assurance |
Program supports at-home care by providing a monthly allowance in place of "Personal Care Services." More Information > |
| Assisted Living 501-320-6196 OLTC2@arkansas.gov Division of Provider Services and Quality Assurance |
Assisted Living Facilities provide services to residents 24 hours a day in performing all activities of daily living. They also provide limited nursing care. More Information > |
| Arkansas Lifespan Respite Coalition Division of Provider Services and Quality Assurance |
The Arkansas Lifespan Respite Coalition is a collaborative partner with the Department of Human Service for the Arkansas Take the Time Lifespan Respite Program. The Coalition is represented by family caregivers, respite providers, and members of the aging, disability and health services networks. Everyone is welcome More Information > |
| Adult Day Care 501-320-6287 OLTC2@arkansas.gov Division of Provider Services and Quality Assurance |
Adult Day Care Facilities provide custodial care, supervision, and social services. Adult Day Health Care Facilities provide organized programs of rehabilitative, therapeutic, and supportive health and social services and activities. These facilities serve functionally impaired adults for periods of less than 24 hours per day in a licensed structure. More Information > |
| Provider and Facility Directory Division of Youth Services |
Find community-based programs, specialized residential programs, non-residential programs, residential programs, juvenile correction facilities and juvenile treatment centers. More Information > |
| Education System Division of Youth Services |
The Youth Education system is an enhancement of the knowledge and skills of each child that will produce successful academic experiences and outcomes that will be transferred and continued in the community upon release. More Information > |
| Comprehensive Juvenile Services, Inc. Division of Youth Services |
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| Community-based Programs Division of Youth Services |
The community-based program network consists of thirteen (13) non-profit organizations. The Division contracts with these programs to provide residential and non-residential services to youth who are delinquents, status offenders (FINS), or youth at risk (i.e., youth who exhibit behavior that if continued would bring them into contact with the juvenile justice system). Services are provided within the juvenile's own community, which is consistent with the concept of providing treatment in the least restrictive environment. |
| Casework - Juvenile Division of Youth Services |
Treatment method that includes direct intervention to address the problems, needs, or adjustments of an individual and/or family. Activities may include counseling, identifying problems, discussing alternatives, planning for solutions, telephone contacts with or on behalf of a client, group work, supervisory conferences, acting as an advocate on the client's behalf, and transportation. |
| Volunteer Recognition Office of Communications and Community Engagement |
Request certificates and other volunteer recognition items. More Information > |
| Volunteer Community of the Year Award Office of Communications and Community Engagement |
This award is designed to offer thanks and a reward to communities for their volunteer effort in serving their neighbors. More Information > |
| Governor’s Volunteer Recognition Program Office of Communications and Community Engagement |
OCCE provides recognition materials for volunteer programs statewide. These materials range from certificates to bookmarks, from promotional packets to help promote your programs, to contact information for national recognition. All materials are provided free of charge. More Information > |
| Community Service Learning - Act 648 Office of Communications and Community Engagement |
Legislation passed in 1993, Act 648 allows a secondary student who has completed a minimum of seventy-five (75) clock hours of documented community service learning, as certified by the service organization to the school, to be eligible to receive one (1) academic credit that may be applied toward graduation. More Information > |
| Arkansas Community Service Awards Office of Communications and Community Engagement |
Arkansas Community Service Awards have recognized individuals and businesses for their dedication and commitment to supporting volunteerism throughout Arkansas. More Information > |
| Travel and Cash Management Office of Finance |
Maintains checking accounts for Office of Chief Counsel, i.e., legal fees, Arkansas State Hospital, central office fees (DDS); general account, etc., travel advances, foster care trust accounts {Great Plains}, month-end board,contract recoupments, and distributes returned checks, and warrants held for pick-up.
Processes on-line and manually submitted travel reimbursements and employee request for travel advances for all DHS employees, foster parents, volunteer transporters, and board members, as well as work to resolve travel issues, Medicaid payments, processes payments for direct hotel billing, CTS {Travel account}, WEX {Gas Card}, and WISE reimbursements. |
| Research and Statistics Office of Finance |
Processing and reporting of Cost Allocation using the required and approved Public Assistance Cost Allocation Plan to determine the quarterly indirect costs for each DHS program, based on actual effort and benefit to each affected program, and measured using federally approved methodologies. Cost Allocation methodologies include time studies, headcounts, and other statistical methods. |
| Reporting and Forecasting Office of Finance |
Grants Management including fiscal monitoring of DHS awards and funded projects from inception to final reporting and ensuring fiscal compliance with federal and state regulations and award terms and conditions. Financial reporting on and monitoring of over three and a half billion dollars annually awarded to DHS from federal funding sources. Maintenance of the DHS Grants Database, a current and complete comprehensive catalog of all funding sources that DHS is administering. |
| Payroll, Benefits, Time and Leave Management Office of Finance |
Track time, expenses, pay, direct deposit, and recurring deductions to ensure the accuracy of payments for more than 7,400 employees for processes of wages and salaries. In addition, manages the enrollment and maintenance actions of all employee benefits such as health insurance, retirement, and deferred compensation programs |
| Funds Management Office of Finance |
Management and monitoring the flow of DHS funding and ensuring the efficiency of fund operations; providing accurate and timely reporting of financial status and balance of funds; ensuring compliance with applicable federal and state laws and regulations, including the Cash Management Improvement Act agreement. |
| Accounts Receivable Office of Finance |
Provides billing for Hospital Assessment Fees, Quality Assurance Fees, Provider Fees, Rents, Medicaid Match, Eligibility and other billing as needed. Provides collection for Recipient, Employee, and Provider Overpayments. |
| Accounts Payable and Purchase Orders Office of Finance |
Pays invoices for vendors, clients, providers, agency credit card charges, and employee reimbursement for business expenses, and other miscellaneous accounts, and direct or claim payments. In addition, warrant re-issue on checks outstanding, and outlawed warrants to State Claims Commission for payment. Resolution of over-payment by memorandum to recoup payment and budget issues due to “lack of funds.” Process payments for grants, EBT, and Fund Reservations |
| Recruitment & Placement 501-682-1667 dhs.recruiting@dhs.arkansas.gov Office of Human Resources |
Identifies sources for marketing DHS jobs throughout all counties in Arkansas. Maintains relationships in communities by attending career fairs at local colleges and visiting workforce service centers and other public places. |
| Procurement Services Office of Procurement |
Training, advisory and contract procurement activities for professional services, technical services and commodities. |
| Leases Office of Procurement |
Coordination of facility leases and telecommunication equipment. |
