All Programs and Services
| Services | Description |
|---|---|
| Technical Assistance for Child Care Programs 501-682-8590 or 1-800-445-3316 Division of Child Care and Early Childhood Education |
Technical assistance is available by self referral or by referral from the licensing office to all child care programs in the state. Childhood Services, affiliated with Arkansas State University has a contract with the Division to establish a group of early childhood professional to offer this assistance at no charge to providers. |
| Placement and Residential Licensing Division of Child Care and Early Childhood Education |
Manages licensing for residential child care facilities, emergency residential child care facilities, psychiatric residential treatment centers, sexual rehabilitative programs, independent living programs; adoption, foster care, therapeutic foster care and residential placement agency licenses. More Information > |
| PDG B-5 AR Division of Child Care and Early Childhood Education |
The Division of Childcare and Early Childhood Education (DCCECE) is pleased to announce the PDG B-5 grant award that will allow us to further the Adverse Childhood Experiences (ACEs) work in Arkansas. More Information > |
| Nutrition and Physical Activity Self-Assessment for Child Care (NAP-SACC) Division of Child Care and Early Childhood Education |
A self-assessment and training opportunity for child care providers (homes and centers) to identify changes in nutrition and physical activity plans to support optimum growth for young children and wellness activities for the adult caregivers. The program is offered thorough local Child Care Resource and Referral agencies. You can be connected with your local CCR&R by calling Child Care Aware® at 1 (800) 424-2246 or by visiting our CCR&R Search page and performing a zip code search. |
| Kindergarten Readiness Program Division of Child Care and Early Childhood Education |
This program was developed to help teachers and caregivers in preschool to have a role in assisting children migrate to a kindergarten setting. More Information > |
| Federal Grants Catalog Division of Child Care and Early Childhood Education |
This booklet provides some basic information about the Federal grants process. It also lists over 170 programs that may interest your organization. Grants programs are organized into general categories ranging from programs for elders and the homeless to those that serve at-risk youth and people making the transition from welfare to work. More Information > |
| Creative Adventures with Literature Program Division of Child Care and Early Childhood Education |
This program is a collection of curriculum guides that integrate literature and the creative arts for teachers of children from three to five are using in their classrooms. They will be introduced to the works of well-known artists and to the various techniques used by illustrators of some of the children’s books that are included. More Information > |
| Child Safety Programs 501-364-3414 RoseBlissA@uams.edu Division of Child Care and Early Childhood Education |
The Injury Prevention Center has created a full year of informational inserts covering an array of safety topics for community use. Available as jpeg images on a CD, the inserts feature safety tips and resources specific to the early childhood years, and may be used in parent newsletters and e-mails, church bulletins and newsletters, or other similar materials. They can also be printed as a full page for posting on bulletin boards or in other common areas. The 13 topics include: Safe Sleep for Infants, Product and Toy Recalls, Medication Safety, Playground Safety, Water Safety, Home Safety, Sun Safety, Injury PreventionTricycle Safety, Child Passenger Safety, Seat Belt Use, Safety Around Cars, Burn Prevention, and Toy and Gift Safety. |
| Child Care Search 501-682-8590 or 1-800-445-3316 Division of Child Care and Early Childhood Education |
Search for licensed child care providers by name, address, age group and early education programs offered. More Information > |
| Child Care Licensing Division of Child Care and Early Childhood Education |
Information about licensing of Registered Child Care Family Homes, Licensed Child Care Family Homes, Child Care Centers and Out of School Time Facilities. More Information > |
| Child Care Information for Parents Division of Child Care and Early Childhood Education |
Learn about what to look for in a child care facility and early education programs that may be available. More Information > |
| Child Care Development Fund Plan Division of Child Care and Early Childhood Education |
Authorized by the Child Care and Development Block Grant Act, and Section 418 of the Social Security Act, assists low-income families, families receiving temporary public assistance, and those transitioning from public assistance in obtaining child care so they can work or attend training/education. More Information > |
| Child Care Assistance 501-682-8947 or 1-800-322-8176 Division of Child Care and Early Childhood Education |
Child Care Assistance is a program that is available for low-income families. This program provides financial assistance for quality child care and is made possible by the Child Care Development Fund (CCDF). More Information > |
| Better Beginnings Program Division of Child Care and Early Childhood Education |
Better Beginnings, a program of the Arkansas Department of Human Services, connects Arkansas families with information and care that helps their children experience a safe, happy, healthy childhood. Better Beginnings is designed to improve the level of quality in childcare and early childhood education programs across the state. Better Beginnings distinguishes the quality of each Arkansas child care facility by a 1, 2 and 3-star rating system. More Information > |
| BAMMM Program Division of Child Care and Early Childhood Education |
B.A.M.M.M.! is a series of twelve activity guides that connect literature and movement. Each guide begins with a children’s book, extends to movement activities that are suggested in the book, and expands to include related curriculum activities and ideas for enhancing the learning environment. More Information > |
| Arkansas Special Nutrition Program Division of Child Care and Early Childhood Education |
The Special Nutrition Programs (SNP) provide reimbursement for well-balanced, nutritious meals served to individuals enrolled in the Child Care Food Program (CACFP), National School Lunch Program (NSLP), Special Milk Program (SMP), and the Summer Food Service Program (SFSP). |
| Arkansas Professional Development Registry (PDR) Division of Child Care and Early Childhood Education |
Through the Arkansas Professional Development Registry (PDR), individuals can register for professional development opportunities and obtain resources to enhance their knowledge and skills. More Information > |
| Arkansas Early Childhood Commission 800-445-3316 Division of Child Care and Early Childhood Education |
The governing body that as good stewards of the public trust, will support and advise the Division by ensuring that all Arkansas children and their families have access to a safe, high-quality, developmentally appropriate, nurturing, learning environment and by educating and assisting parents, child-care providers, and communities to prepare our children for future success. More Information > |
| Arkansas Children’s Week Division of Child Care and Early Childhood Education |
Annual event to highlight the needs of children in Arkansas. This program offers assistance in developing and promoting child-friendly activities for large or small audiences. More Information > |
| Arkansas Child Development and Early Learning Standards: Birth through 60 Months Division of Child Care and Early Childhood Education |
Educational guidelines and benchmarks for infants and toddlers. More Information > |
| Arkansas Better Chance Program Division of Child Care and Early Childhood Education |
The Arkansas Better Chance (ABC) program offers high quality early education services to children birth to five exhibiting developmental and socioeconomic risk factors. There are three different ABC program models: Center-based programs, Home-Visiting programs (HIPPY and PAT) and Family Child Care Homes. More Information > |
| Adventures In Learning Program Division of Child Care and Early Childhood Education |
Adventures in Learning, a comprehensive curriculum for children from three to five, features 40 topics of study in nine focus areas. Each topic is introduced with familiar children’s books and has a strong language and literacy emphasis. More Information > |
| Adventures for Toddlers Division of Child Care and Early Childhood Education |
Adventures for Toddlers, a comprehensive curriculum for children from eighteen through thirty-six months, has been developed and revised through contracts with the Division of Child Care and Early Childhood Education. Programs using the Adventures for Toddlers curriculum can easily transition into the Adventures in Learning curriculum for children from three through five. More Information > |
| Transitional Youth Services 501-320-6012 Division of Children and Family Services |
The Transitional Youth Services (TYS) Unit works with teens in foster care ages 14-21 to teach them basic life skills as they transition to adulthood. The program encourages youth to remain in school until graduation from high school and will then assist them with their post-secondary educational needs and training, other programs designed to remove barriers to employment, and/or entry into the workforce. |
| Team Decision Making 501-396-6479 Division of Children and Family Services |
Team Decision Making (TDM) is a collaborative teaming process with families, their informal and formal supports, and DCFS to come up with a plan to safely keep children in the home. TDM is designed to help build on families’ strengths, protective factors, and community supports to keep children safely in the home when immediate safety may be mitigated. |
| Specialized Services Unit 501-320-6593 Division of Children and Family Services |
The Specialized Services Unit provides technical and financial assistance to local county offices requiring help in locating and/or finding placements for children with emotional and/or behavioral problems. The Division provides these services through contracts with private providers or medical providers. This unit also provides support to the local county staff with the Developmental Disabilities Services (DDS) waiver process for children in state custody. |
| Quality Assurance Unit 501-396-6058 Division of Children and Family Services |
The purpose of the Quality Assurance Unit is to maintain a system of continuous quality improvement for the Division through the use of both quantitative and qualitative measures including review and evaluation of the quality of child welfare practice. |
| Professional Development Unit 501-682-2680 Division of Children and Family Services |
The purpose of the Professional Development Unit is to coordinate and monitor the title IV-E training contracts with the University Partnership and oversee Child Welfare Stipend program. The unit also provides title IV-E fiscal support for DCFS staff attending training events. |
| Planning Unit 501-682-1569 Division of Children and Family Services |
The Planning Unit’s mission is to engage in comprehensive, broad-based program planning with a goal of improving child welfare services in Arkansas. This unit oversees all federally required plans and reports submitted to the federal Children’s Bureau. |
| Mutual Consent Voluntary Adoption Registry 501-396-6415 tiffany.wright@dhs.arkansas.gov Division of Children and Family Services |
Each licensed adoption agency in Arkansas is allowed by law to establish an adoption registry. Qualified persons may register to be identified to each other or to receive non-identifying information about the genetic, health and social history of adoptees placed by their agency. |
| Mental Health Services 501-682-8771 Division of Children and Family Services |
The DCFS Mental Health Services Unit provides support and consultation to DCFS field staff regarding children with behavioral, emotional, and mental health needs. This unit assists with Interdivisional Staffings for children with multiple needs, and also oversees contracts for drug screens and related data. The DCFS Mental Health Services Unit does not provide direct mental health services for clients. |
| Interstate Compact Placement of Children (ICPC) 501-682-8556 Division of Children and Family Services |
The Interstate Compact Placement of Children (ICPC) Unit assist in moving children in need of foster care placement or adoption across state lines. When a child requires foster care or adoptive placement outside the resident state, DCFS shall use the ICPC process. |
| In Home Services 501-682-8866 Division of Children and Family Services |
The In Home Services Unit provides oversight and programmatic planning for DCFS protective service cases (PS cases) and supportive service cases (SS cases) throughout the State of Arkansas. This unit is responsible for contracts that are community-based and designed to increase the strength and stability of families. There are several services/programs offered to DCFS clients through the In Home Unit including counseling, Intensive Family Services, Nurturing Families of Arkansas (in home parenting), language interpreters, and SafeCare in some counties. The main goals of the In Home Services Unit are to improve the practice of front line workers, strengthen and expand services throughout the state of Arkansas that allow children to remain safely at home and improve the lives of the families with whom we work, and increase support for families during and after reunification if removal occurred. |
| Foster Care 501-396-6477 tiffany.wright@dhs.arkansas.gov Division of Children and Family Services |
Foster parent support is a critical role in this unit which is achieved through working with foster parents to address concerns to supporting them in ensuring they have the tools they need to meet the needs of the children placed in their homes. The Foster Care Unit also manages foster home board payments, serves as the agency point of contact for Private License Placement Agencies, and assists in guiding resource staff regarding foster and adoptive home approval questions. This unit also processes foster parent and volunteer travel and maintains responsibility for the RAVE texting program and the online Foster and Adopt Provider Portal. |
| Foster and Adoptive Parent Inquiry and Application 501-682-8008 Division of Children and Family Services |
The Foster and Adoptive Parent Inquiry Unit provides assistance to individuals and couples seeking to become a foster or adoptive provider homes by conveying information about serving as a foster or adoptive home, providing technical assistance with filling out background checks, and assignment of the applicant to the local Resource Unit when appropriate for completion of the assessment and approval process once background checks are completed. |
| Finance 501-682-8574 Division of Children and Family Services |
The Finance Unit oversees the administrative processing of all purchases and other expenditures related to child welfare service delivery in the state. The Finance Unit also maintains oversight of the agency budget, financial reporting, and contracts. |
| Eligibility 501-682-8889 Division of Children and Family Services |
o The DCFS Eligibility Unit is responsible for determining title IV-E and Medicaid eligibility of children who enter foster care. Title IV-E eligibility is a federally means tested program. The state is reimbursed for administrative and maintenance costs provided that a child is IV-E eligible and a child’s placement meets required Arkansas licensing standards. Medicaid eligibility is determined for children in foster care, children adopted and receiving an adoption subsidy, children entering Arkansas through the Interstate Compact for Placement of Children (ICPC), children entering Arkansas through the Interstate Compact for Adoption Medicaid Assistance (ICAMA), and children participating in the Subsidized Guardianship Program. The Eligibility Unit also manages Foster Care Trust Accounts. Foster care trust accounts are established for children in the foster care program when the state is the payee for children’s child support, Social Security, and/or Supplemental Security Income (SSI) benefits. The income is credited to a bank account for the child and the income is used to help support the child by board and contract reimbursement or other needs for the beneficiary. |
| Education Unit 501-682-8460 Division of Children and Family Services |
The Education Unit advocates for children in the child welfare system to help them overcome barriers to education and ensures compliance with state and federal laws inclusive of Every Student Succeeds Act and Fostering Connections. The Education Unit works closely with field staff and foster parents regarding the identification, implementation, and monitoring of Individual Education Plans (IEPs) and Section 504 Education Plans for children in foster care. |
| Differential Response 501-682-6807 Cherisse.Cashaw@dhs.arkansas.gov Division of Children and Family Services |
The Differential Response (DR) Program responds to allegations of low-risk child maltreatment. Families that have allegations that are diverted from the traditional investigative pathway to the DR Program are provided with short-term services designed to keep children from entering foster care. |
| DCFS Policy Unit 501-682-8541 Division of Children and Family Services |
The Policy Unit has the responsibility for developing, revising, promulgating, and distributing division policies, procedures, publications, and forms. Various Federal and State Laws govern DCFS, and this unit is responsible for monitoring, updating and developing regulations to maintain compliance with these laws. |
| Community Services 501-682-8759 Division of Children and Family Services |
The Community Services Office is responsible for overseeing all aspects of service delivery from DCFS county field staff to their communities. The Assistant Director of Community Services oversees the state’s ten Area Directors who oversee the supervisory staff of the counties in their respective geographic service areas. |
| Citizens Review Panel 501-396-6489 Division of Children and Family Services |
Citizen Review Panels (CRPs) are federally mandated through the Child Abuse Prevention and Treatment Act (CAPTA). Funding for CRPs is provided through DCFS, but the panels are comprised of citizens within the community who are passionate about improving the lives of children and families in Arkansas and strengthening the child welfare system. There are currently three CRPs in Arkansas that cover the following counties: Pope, Logan, Columbia, Hempstead, Lafayette, Nevada, and Ouachita. |
| Children’s Reporting and Information System (CHRIS) 501-320-6503 Division of Children and Family Services |
Children's Reporting and Information System (CHRIS) was developed to meet the needs of our family service workers. The system reduces paperwork, provides tools to track the children and families to assures that information being collected is correct. |
| Child Welfare Client Advocates 501-683-2735 Division of Children and Family Services |
Client Advocates assist the general public with information about services and programs, inquiries about general policies of the DCFS and assists others who need information about current services. |
| Child Protective Services 501-396-6489 Division of Children and Family Services |
The Child Protective Services Unit provides oversight and monitoring of DCFS child maltreatment investigations and staff statewide. Family Service Worker (FSW) Investigators respond to allegations of child abuse and neglect that have been accepted through the Arkansas Child Abuse Hotline. During the investigation, FSW Investigators conduct health and safety assessments of the children and must show a “preponderance of evidence” in order to substantiate (determined to be true) the allegation(s). More Information > |
| Child Maltreatment Central Registry and Background Check Information and Notification 501-682-0405 Division of Children and Family Services |
The Central Registry Unit maintains a statewide registry for the collection of child maltreatment investigation reports. Reports made to the Department are confidential and information included in the automated data system is retained to assist the department in assessing future risk and safety. The Background Check Information and Notification Unit assists with processing of required criminal record checks for staff, foster parents, and adoptive parents and issues notices regarding the child maltreatment investigative determination to all persons pursuant to A.C.A. § 12-18-703 et seq. Child maltreatment investigation and child protective services information and records are confidential by law and cannot be released under the Arkansas Freedom of Information Act. However, some records can be released to certain people and entities, such as other state child protective services agencies, attorney ad litems, and individuals who are the subject of the records. These individuals should work with the DHS Division of Children and Family Services Central Registry Unit to request child maltreatment central registry statuses and maltreatment/protective services case information and records. More Information > |
| Child Abuse Prevention 501-682-6248 Division of Children and Family Services |
The Child Abuse Prevention Program provides helpful information and resources to help prevent child abuse and neglect. The Arkansas Children’s Trust Fund is housed within the DCFS Child Abuse Prevention Program and is responsible for several initiatives such as All Babies Cry, the DCFS Parent Advisory Council, and the Baby and Me WIC Clinic Project. |
| Child Abuse and Neglect Reporting 1-800-482-5964 Division of Children and Family Services |
Anyone who suspects child maltreatment may report. Some people (for example, doctors, teachers and school counselors) must, by law, report suspected child maltreatment. Learn how. More Information > |
| Arkansas Heart Gallery 501-396-6477 Division of Children and Family Services |
DCFS collaborates with the non-profit Project Zero to provide online profiles of children who are waiting for an adoptive family. The profiles include photographs and general descriptions of children currently available for adoption. Qualified adoptive homes are needed for children of all nationalities, sibling groups, and children with special needs to include children with emotional, mental, or medical needs. |
| Arkansas Education and Training Voucher (ETV) Program 501-682-2447 Division of Children and Family Services |
The Arkansas Education and Training Voucher (ETV) Program offers funds to youth in foster care and former foster youth up to age 26 to enable them to attend colleges, universities, and vocational training institutions. Students may receive up to $5000 a year for four years as they pursue higher education. The funds may be used for tuition, books, or other qualified costs of attendance. These funds are available on a first-come, first-served basis. |
| Adoption and Guardianship 501 396-6199 Division of Children and Family Services |
DCFS helps by providing a full range of adoption services, from finding families to adopt, to keeping a voluntary adoption registry. Services are also available to birth parents who chose to place their newborns for adoption. |
| Transitional Employment Assistance Program (TEA) 800-482-8988 Division of County Operations |
The TEA Program is a time-limited assistance program to help needy families with children become more responsible for their own support and less dependent on public assistance. DCO is responsible for TEA eligibility and partners with the Arkansas Deparment of Workforce Service for administration. More Information > |
| Supplemental Nutrition Assistance Program [SNAP] (Food Stamp Program) 501-682-8253 Division of County Operations |
The Supplemental Nutrition Assistance Program (SNAP) provides food assistance to eligible households to cover a portion of a household's food budget. Benefits are distributed through an Electronic Benefits Transfer (EBT) card. In addition to food assistance, the program provides SNAP recipients with nutrition education, employment and training, and work experience in some cases. More Information > |
| Special Investigations - Fraud and Abuse 800-422-6641 Division of County Operations |
Investigates possible fraud of SNAP, TEA, or Medicaid benefits |
| Refugee Resettlement Program 1-800-482-8988 Division of County Operations |
The Refugee Resettlement Program assists newly arrived eligible refugees to assimilate into the American way of life. The program offers financial and medical services to eligible refugees for up to 8 months after arrival in the United States. More Information > |
| Medicaid Program | Eligibility and Enrollment 1-800-482-8988 Division of County Operations |
Medicaid reimburses health care providers for covered medical services provided to eligible needy individuals in certain categories. Eligibility is determined based on income, resources, Arkansas residency, and other requirements. Covered services also vary among categories. More Information > |
| Low Income Home Energy Assistance Program (LIHEAP) 501-682-8726 Division of County Operations |
The Low Income Home Energy Assistance Program provides financial assistance to approximately 60,000 households each year to help them meet the costs of home energy i.e. gas, electricity, propane, etc. It also offers weatherization services and case management activities which are designed to encourage and enable households to reduce their energy costs and thereby, their need for financial assistance. More Information > |
| Emergency Shelter Grants Program 501-682-8723 Division of County Operations |
The Emergency Shelter Grants Program assists local communities in helping to improve the quality of life for the homeless by providing resources for building repairs and support funds. More Information > |
| Emergency Food Assistance Program 501-371-1400 Division of County Operations |
The Emergency Food Assistance Program distributes commodities to food banks, soup kitchens, shelters and other nonprofit agencies. Donated foods are also made available for Disaster Assistance. To view additional information on The Emergency Food Assistance Program including program information, eligibility, distribution sites, and links to USDA website, see link below. More Information > |
| Electronic Benefits Transfer System (EBT) 1-800-997-9999 Division of County Operations |
Electronic Benefits Transfer (EBT) is a system which makes the issuance of SNAP and TEA (cash) benefits faster and easier through the use of electronic transactions. Recipients can access their TEA benefits at participating Automated Teller Machines (ATMs) and Point of Sale (POS) devices displaying the Quest mark. SNAP benefits can only be used to purchase eligible food items at FNS authorized stores displaying the Quest mark. More Information > |
| Community Services Block Grant Program 501-682-8719 Division of County Operations |
The Community Services Block Grant Program provides funds to support services and activities that are designed to assist low-income families to become self-sufficient. Services are provided through the 16 Community Action Agencies in the state. More Information > |
| Commodity Distribution Program 501-371-1400 Division of County Operations |
The Commodity Distribution Program processes and distributes commodities donated by the U.S. Department of Agriculture to schools and other eligible recipient agencies in Arkansas that participate in the National School Lunch Program and Summer Food Service Program. |
| ARKids First Health Insurance Call 888-474-8275 | Spanish 800-482-8988 Division of County Operations |
ARKids First health insurance provides two coverage options for more than 70,000 Arkansas children who otherwise might have gone without. ARKids A offers low-income families a comprehensive package of benefits. ARKids B provides coverage for families with higher incomes. |
| Arkansas Energy Office 800-558-2633 ENERGYINFO@ADEQ.STATE.AR.US Division of County Operations |
The Weatherization Assistance Program has transferred to the Energy Office |
| Title V Children with Special Health Care Needs Division of Developmental Disabilities Services |
This Title V Program is located in the Division of Developmental Disabilities Services (DDS) Children’s Services unit and is a federal program that serves children with chronic medical conditions. The child must be determined medically eligible and the family must be determined financially eligible. Financial eligibility is based on a sliding scale based on verified gross monthly income and the size of the family. Income up to 185% of the Federal Poverty Level is considered eligible for full coverage for eligible conditions with limited eligibility possible for families with verified income from 185 to 250% of the Federal Poverty Level. Families will be referred for Medicaid applications if it appears they or the child would be eligible. If there is no Medicaid coverage, the Title V program can assist with payment for medical care as funding is available for the eligible condition only. Private insurance (when covering the child) must be billed for the medical care before payment is made by Title V. Providers must be willing to accept Title V payment. More Information > |
| PASSE Office of the Ombudsman PASSE Ombudsman Office: 1-844-843-7351 PASSEOmbudsmanOffice@dhs.arkansas.gov Division of Developmental Disabilities Services |
It is the responsibility of the PASSE Ombudsman Office to ensure that compassion, respect, trust, and integrity- all core values of the Arkansas Department of Human Services(DHS)-are demonstrated in resolving issues or complaints from beneficiaries who are PASSE members. |
| PASSE (Provider-led Arkansas Shared Savings Entity Division of Developmental Disabilities Services |
The Provider-led Arkansas Shared Savings Entity (PASSE) is a new model of organized care that will address the needs of certain Medicaid beneficiaries who have complex behavioral health and intellectual and developmental disabilities service needs. The PASSE model is a Medicaid-funded program. It does not change a person’s eligibility for Medicaid, but it changes the way services are paid for by Medicaid for certain eligible individuals. PASSE (Provider-led Arkansas Shared Savings Entity): Website • Arkansas Total Care Arkansas Total Care’s Network List Sign up to receive important updates from DHS: Email Sign Up DHS PASSE Provider Line:1-888-889-6451 |
| First Connections (Part C Early Intervention)-AR Infant and Toddler Program 1-800-643-8258 Division of Developmental Disabilities Services |
The First Connections Program is a statewide system of services to assist infants and toddlers and works with families on a individualized basis to assist in locating and coordination services and assistance to enhance not only the child |
| Developmental Day Treatment Clinic Services (DDTCS) Division of Developmental Disabilities Services |
A Developmental Day Treatment Clinic Service provides an array of comprehensive day treatment (services) to individuals with developmental and/or intellectual disabilities in a clinic setting. Core services that may be provided in accordance with the license granted to the clinic by the Division of Developmental Disabilities Services (DDS) include the following: Diagnosis and Evaluation |
| DDS Waiver Services Division of Developmental Disabilities Services |
Medicaid Home and Community Based Waiver Services are available to a limited number of individuals as an alternative to ICF/MR placement. Under this waiver, individuals may receive services such as Waiver Coordination, Supported Living Services, Non-Medical Transportation, Adaptive Equipment, Environmental Modifications, Supplemental Support Services, Consultation Services, and Crisis Intervention Services, through DDS licensed community providers. More Information > |
| DDS Children’s Services Division of Developmental Disabilities Services |
More Information > |
| Children’s Medical Services Division of Developmental Disabilities Services |
See Title V Children with Special Health Care Needs |
| Adaptive Equipment Division of Developmental Disabilities Services |
This service is for the purchase, leasing and repair of adaptive, therapeutic and augmentative equipment. This equipment must be required for the individual to increase, maintain or improve their ability to perform daily life tasks. More Information > |
| Vision Program 501-320-6213 Division of Medical Services |
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| Title XIX (Medicaid) Program Division of Medical Services |
Commonly referred to as Medicaid, Title XIX of the Social Security Act provides for federal grants to the states for medical assistance programs. |
| TEFRA Program 1-855-372-1084 Division of Medical Services |
TEFRA 134(a), a provision of the Tax Equity and Fiscal Responsibility Act of 1982, allows states to extend Medicaid coverage to certain disabled children. Also known as the Katie Beckett option, TEFRA is a category of Medicaid that provides care to disabled children in their homes rather than in institutions. |
| Provider Enrollment Division of Medical Services |
Phone numbers: (501) 376-2211 |
| PASSE Office of the Ombudsman PASSE Ombudsman Office: 1-844-843-7351 PASSEOmbudsmanOffice@dhs.arkansas.gov Division of Medical Services |
It is the responsibility of the PASSE Ombudsman Office to ensure that compassion, respect, trust, and integrity- all core values of the Arkansas Department of Human Services(DHS)-are demonstrated in resolving issues or complaints from beneficiaries who are PASSE members. |
| PASSE (Provider-led Arkansas Shared Savings Entity Division of Medical Services |
The Provider-led Arkansas Shared Savings Entity (PASSE) is a new model of organized care that will address the needs of certain Medicaid beneficiaries who have complex behavioral health and intellectual and developmental disabilities service needs. The PASSE model is a Medicaid-funded program. It does not change a person’s eligibility for Medicaid, but it changes the way services are paid for by Medicaid for certain eligible individuals. PASSE (Provider-led Arkansas Shared Savings Entity): Website • Arkansas Total Care Arkansas Total Care’s Network List Sign up to receive important updates from DHS: Email Sign Up DHS PASSE Provider Line:1-888-889-6451 |
| Medicaid Program | Overview 800-482-5431 Division of Medical Services |
Medicaid is a program that helps pay for medically necessary medical services for needy and low-income persons. It uses state and federal government money. |
| Healthy Smiles Dental Managed Care Division of Medical Services |
*AFMC (For members who need to change their plan assignment) Dental Plans:
Traditional Fee-for-Service Dental Program: Arkansas Medicaid Dental Unit, Phone: 501-320-6230 |
| ConnectCare Program Division of Medical Services |
The target population for ConnectCare is most Arkansas Medicaid beneficiaries for whom Medicaid is the primary payer. Included are all beneficiaries of Aid to Families with Dependent Children, Temporary Assistance for Needy Families, and Arkansas Transitional Employment Assistance. Need help finding a doctor or PCP? Call the ConnectCare helpline: |
| ARKids First Health Insurance Call 888-474-8275 | Spanish 800-482-8988 Division of Medical Services |
ARKids First health insurance provides two coverage options for more than 70,000 Arkansas children who otherwise might have gone without. ARKids A offers low-income families a comprehensive package of benefits. ARKids B provides coverage for families with higher incomes. |
| Long Term Care Facility Search by County Division of Provider Services and Quality Assurance |
Find nursing and long term care facilities in your county. Details include contact information, administrator, owner and type of facility. More Information > |
| Long Term Care Facility Search Division of Provider Services and Quality Assurance |
Search by name, city or county for nursing facilities in Arkansas. Details include contact information, administrator, owner and type of facility. More Information > |
| IndependentChoices Program 866-710-0456 Division of Provider Services and Quality Assurance |
Program supports at-home care by providing a monthly allowance in place of "Personal Care Services." More Information > |
| Choices in Living Resource Center 866-801-3435 Division of Provider Services and Quality Assurance |
The Choices in Living Resource Center is an Aging and Disability Resource Center (ADRC). We provide helpful information about long term services and supports in Arkansas. Trained Counselors are here to help you sort through the many options that are available and to assist you in making informed decisions. Anyone may contact us for assistance at 1-866-801-3435 |
| Assisted Living 501-320-6196 OLTC2@arkansas.gov Division of Provider Services and Quality Assurance |
Assisted Living Facilities provide services to residents 24 hours a day in performing all activities of daily living. They also provide limited nursing care. More Information > |
| Arkansas Lifespan Respite Coalition Division of Provider Services and Quality Assurance |
The Arkansas Lifespan Respite Coalition is a collaborative partner with the Department of Human Service for the Arkansas Take the Time Lifespan Respite Program. The Coalition is represented by family caregivers, respite providers, and members of the aging, disability and health services networks. Everyone is welcome More Information > |
| Adult Day Care 501-320-6287 OLTC2@arkansas.gov Division of Provider Services and Quality Assurance |
Adult Day Care Facilities provide custodial care, supervision, and social services. Adult Day Health Care Facilities provide organized programs of rehabilitative, therapeutic, and supportive health and social services and activities. These facilities serve functionally impaired adults for periods of less than 24 hours per day in a licensed structure. More Information > |
| Vocational Rehabilitation Services Division of Services for the Blind |
The Vocational Rehabilitation (VR) Services is a comprehensive state program to assess needs, and to plan, develop and provide job-related services to blind or severely visually impaired individuals. Such services are designed to assist you to prepare for employment that is commensurate within your abilities, interests and informed choice and consistent with your strengths, resources, concerns and capabilities. VR services are available to you, if you are blind or have a severe visual impairment and are not currently employed; or if you are seeking to advance in your present career. More Information > |
| Vending Facility Program Division of Services for the Blind |
The Vending Facility Program (VFP) Services are available to eligible blind persons who are interested in and have the necessary skills to manage snack bars throughout the state. VFP locates the sales site, equips and stocks the facility initially, maintains the equipment, and provides oversight and record keeping. More Information > |
| Referral Request for Blind Services Division of Services for the Blind |
Looking for services for the blind or visually impaired in your area? Send us your contact information and we will direct you to helpful services. More Information > |
| Older Individuals who Are Blind 1-800-960-9270 Division of Services for the Blind |
This program provides independent living services to older individuals who are blind, conduct activities that will improve or expand services for these individuals and conduct activities to help improve public understanding of the problems of these individuals. These services assist people in learning how to care for themselves, travel independently, and perform home management skills and other activities to promote self-reliance. Family involvement and support services are strongly encouraged. DSB contracts this service. More Information > |
| Jump Start Program 501-682-0330 or 1-800-960-9270 Division of Services for the Blind |
The Division of Services for the Blind (DSB) and the Arkansas School for the Blind and visually impaired (ASBVI) hosts the summer Jump Start Program. This program is open to blind and severely visually impaired youth ages 16-19 years. Students are assisted in obtaining a part-time summer job and offered the opportunity to participate in recreational and educational enrichment activities. More Information > |
| Independent Living Rehabilitation Service for the Blind 1-800-960-9270 Division of Services for the Blind |
This is a coordinated system of services to improve the ability of an individual with a severe disability to function, continue functioning, or move toward functioning independently in the family, community or to continue in employment. More Information > |
| Provider and Facility Directory Division of Youth Services |
Find community-based programs, specialized residential programs, non-residential programs, residential programs, juvenile correction facilities and juvenile treatment centers. More Information > |
| Education System Division of Youth Services |
The Youth Education system is an enhancement of the knowledge and skills of each child that will produce successful academic experiences and outcomes that will be transferred and continued in the community upon release. More Information > |
| Comprehensive Juvenile Services, Inc. Division of Youth Services |
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| Community-based Programs Division of Youth Services |
The community-based program network consists of thirteen (13) non-profit organizations. The Division contracts with these programs to provide residential and non-residential services to youth who are delinquents, status offenders (FINS), or youth at risk (i.e., youth who exhibit behavior that if continued would bring them into contact with the juvenile justice system). Services are provided within the juvenile's own community, which is consistent with the concept of providing treatment in the least restrictive environment. |
| Casework - Juvenile Division of Youth Services |
Treatment method that includes direct intervention to address the problems, needs, or adjustments of an individual and/or family. Activities may include counseling, identifying problems, discussing alternatives, planning for solutions, telephone contacts with or on behalf of a client, group work, supervisory conferences, acting as an advocate on the client's behalf, and transportation. |
| Volunteer Recognition Office of Communications and Community Engagement |
Request certificates and other volunteer recognition items. More Information > |
| Volunteer Community of the Year Award Office of Communications and Community Engagement |
This award is designed to offer thanks and a reward to communities for their volunteer effort in serving their neighbors. More Information > |
| Governor’s Volunteer Recognition Program Office of Communications and Community Engagement |
OCCE provides recognition materials for volunteer programs statewide. These materials range from certificates to bookmarks, from promotional packets to help promote your programs, to contact information for national recognition. All materials are provided free of charge. More Information > |
| Community Service Learning - Act 648 Office of Communications and Community Engagement |
Legislation passed in 1993, Act 648 allows a secondary student who has completed a minimum of seventy-five (75) clock hours of documented community service learning, as certified by the service organization to the school, to be eligible to receive one (1) academic credit that may be applied toward graduation. More Information > |
| Arkansas Community Service Awards Office of Communications and Community Engagement |
Arkansas Community Service Awards have recognized individuals and businesses for their dedication and commitment to supporting volunteerism throughout Arkansas. More Information > |
| Travel and Cash Management Office of Finance |
Maintains checking accounts for Office of Chief Counsel, i.e., legal fees, Arkansas State Hospital, central office fees (DDS); general account, etc., travel advances, foster care trust accounts {Great Plains}, month-end board,contract recoupments, and distributes returned checks, and warrants held for pick-up.
Processes on-line and manually submitted travel reimbursements and employee request for travel advances for all DHS employees, foster parents, volunteer transporters, and board members, as well as work to resolve travel issues, Medicaid payments, processes payments for direct hotel billing, CTS {Travel account}, WEX {Gas Card}, and WISE reimbursements. |
| Research and Statistics Office of Finance |
Processing and reporting of Cost Allocation using the required and approved Public Assistance Cost Allocation Plan to determine the quarterly indirect costs for each DHS program, based on actual effort and benefit to each affected program, and measured using federally approved methodologies. Cost Allocation methodologies include time studies, headcounts, and other statistical methods. |
| Reporting and Forecasting Office of Finance |
Grants Management including fiscal monitoring of DHS awards and funded projects from inception to final reporting and ensuring fiscal compliance with federal and state regulations and award terms and conditions. Financial reporting on and monitoring of over three and a half billion dollars annually awarded to DHS from federal funding sources. Maintenance of the DHS Grants Database, a current and complete comprehensive catalog of all funding sources that DHS is administering. |
| Payroll, Benefits, Time and Leave Management Office of Finance |
Track time, expenses, pay, direct deposit, and recurring deductions to ensure the accuracy of payments for more than 7,400 employees for processes of wages and salaries. In addition, manages the enrollment and maintenance actions of all employee benefits such as health insurance, retirement, and deferred compensation programs |
| Funds Management Office of Finance |
Management and monitoring the flow of DHS funding and ensuring the efficiency of fund operations; providing accurate and timely reporting of financial status and balance of funds; ensuring compliance with applicable federal and state laws and regulations, including the Cash Management Improvement Act agreement. |
| Accounts Receivable Office of Finance |
Provides billing for Hospital Assessment Fees, Quality Assurance Fees, Provider Fees, Rents, Medicaid Match, Eligibility and other billing as needed. Provides collection for Recipient, Employee, and Provider Overpayments. |
| Accounts Payable and Purchase Orders Office of Finance |
Pays invoices for vendors, clients, providers, agency credit card charges, and employee reimbursement for business expenses, and other miscellaneous accounts, and direct or claim payments. In addition, warrant re-issue on checks outstanding, and outlawed warrants to State Claims Commission for payment. Resolution of over-payment by memorandum to recoup payment and budget issues due to “lack of funds.” Process payments for grants, EBT, and Fund Reservations |
| Recruitment & Placement 501-682-1667 dhs.recruiting@dhs.arkansas.gov Office of Human Resources |
Identifies sources for marketing DHS jobs throughout all counties in Arkansas. Maintains relationships in communities by attending career fairs at local colleges and visiting workforce service centers and other public places. |
| Procurement Services Office of Procurement |
Training, advisory and contract procurement activities for professional services, technical services and commodities. |
| Leases Office of Procurement |
Coordination of facility leases and telecommunication equipment. |
| Workers With Disabilities 866-801-3435 Division of Adult, Aging, & Behavioral Health Services |
You must be at least 16 and less than 65 years of age. You must also have a significant disability expected to last at least 12 months or to result in death. Eligibility is determined using Social Security Disability guidelines. Unlike receiving Social Security benefits, you may work full-time and earn more than what is allowed under Social Security benefit guidelines (SGA limit). More Information > |
| The Senior Farmer’s Market Nutrition Program - (SFMNP) 501-320-6575 Beverly.dunlap@dhs.arkansas.gov Division of Adult, Aging, & Behavioral Health Services |
(SFMNP) is a USDA funded program that provides low-income seniors (60+) with coupons that can be exchanged for locally grown eligible foods (fruit, vegetables, honey, and fresh-cut herbs) at participating farmer’s markets and roadside stands. In Arkansas, the SFMNP is available in nine counties of northwest Arkansas, as follows: Benton, Carroll, Boone, Marion, Baxter, Washington, Madison, Newton, and Searcy. To enroll in the SFMNP a person must be age 60 or older, live in one of the participating counties, and have an income level within 185% of the poverty level. For information on enrollment contact the Area Agency on Aging of Northwest Arkansas at 1-870-741-1144. More Information > |
| Substance Abuse Prevention, Education and Early Intervention Division of Adult, Aging, & Behavioral Health Services |
Alcohol, tobacco, Strategic Prevention Framework State Incentive Grant (SPF SIG), SYNAR and other drug abuse prevention programming and coalition development for community-based environmental change efforts. |
| Specialized Women’s Services Division of Adult, Aging, & Behavioral Health Services |
Facilities designated to provide services and support for pregnant and/or parenting mothers with children below the age of 7 years old. Services include at a minimum housing, alcohol and other drug treatment, case management, child care, transportation, medical treatment, education/job skills training, parenting and life skills, aftercare, and family education. |
| Specialized Programs for Adults with Serious Mental Illness Division of Adult, Aging, & Behavioral Health Services |
Services provided to assist the community with education about emotional disorders. |
| Senior Community Service Employment Program 501-320-6571 Division of Adult, Aging, & Behavioral Health Services |
This part-time program is for low-income persons age 55 and over who have poor employment prospects to help gain on-the-job training and work experience. |
| Psychology Internship Program Division of Adult, Aging, & Behavioral Health Services |
The program is a one-year, full-time, pre-doctoral internship in professional psychology at the Arkansas State Hospital. |
| Prevention Services for Behavioral Health Division of Adult, Aging, & Behavioral Health Services |
Services provided within the community to reduce and prevent the occurrence of mental/emotional disorders. |
| PASSE Office of the Ombudsman PASSE Ombudsman Office: 1-844-843-7351 PASSEOmbudsmanOffice@dhs.arkansas.gov Division of Adult, Aging, & Behavioral Health Services |
It is the responsibility of the PASSE Ombudsman Office to ensure that compassion, respect, trust, and integrity- all core values of the Arkansas Department of Human Services(DHS)-are demonstrated in resolving issues or complaints from beneficiaries who are PASSE members. |
| PASSE (Provider-led Arkansas Shared Savings Entity Division of Adult, Aging, & Behavioral Health Services |
The Provider-led Arkansas Shared Savings Entity (PASSE) is a new model of organized care that will address the needs of certain Medicaid beneficiaries who have complex behavioral health and intellectual and developmental disabilities service needs. The PASSE model is a Medicaid-funded program. It does not change a person’s eligibility for Medicaid, but it changes the way services are paid for by Medicaid for certain eligible individuals. PASSE (Provider-led Arkansas Shared Savings Entity): Website • Arkansas Total Care Arkansas Total Care’s Network List Sign up to receive important updates from DHS: Email Sign Up DHS PASSE Provider Line:1-888-889-6451 |
| PACE 1-866-801-3435 Division of Adult, Aging, & Behavioral Health Services |
The Program of All-Inclusive Care for the Elderly (PACE) is an innovative model that enables individuals who are 55 years of age or older and certified by the state to need nursing facility care, to live as independently as possible. Through PACE, fragmented health care financing and delivery system comes together to serve the unique needs of the enrolled individual with chronic care needs. The population served by PACE is historically very frail. The PACE organization must provide all needed services to the PACE participant. More Information > |
| Office of the State Long Term Care Ombudsman 501-682-8952 Division of Adult, Aging, & Behavioral Health Services |
A statewide program, that advocates for the rights of long-term care residents. It is a statewide program of community advocates that addresses the complaints of nursing home and residential care facility residents. Its representatives provide information on facilities, work for systematic change, and monitor the activities of the regulatory system. |
| Money Follows the Person Program 866-801-3435 Division of Adult, Aging, & Behavioral Health Services |
Program to transition individuals who have resided in institutions 90 days or longer into qualified home and community-based programs. More Information > |
| Long Term Care Complaints 800-582-4887 complaints.OLTC@arkansas.gov Division of Adult, Aging, & Behavioral Health Services |
The Office of Long Term Care investigates complaints against facilities as well as allegations of abuse or neglect of residents, theft of residents' property, and poor quality of resident care. Investigations are confidential, and you do not have to give your name when you file a complaint. If you choose to give your name, the Office of Long Term Care informs you when the investigation is completed. More Information > |
| Living Choices Assisted Living 501-682-2441 Division of Adult, Aging, & Behavioral Health Services |
Services to provide housing, supportive services, personalized assistance and healthcare designed to respond to the individual needs of those who need help with activities of daily living. More Information > |
| IndependentChoices Program 866-710-0456 Division of Adult, Aging, & Behavioral Health Services |
Program supports at-home care by providing a monthly allowance in place of "Personal Care Services." More Information > |
| Foster Grandparent Program 501-320-8902 robert.watson@dhs.arkansas.gov Division of Adult, Aging, & Behavioral Health Services |
Foster Grandparents are role models, mentors, and friends to children with exceptional needs. The program provides a way for volunteers age 55 and over to stay active by serving children and youth in their communities. |
| Drug and Alcohol Safety Education Program (DASEP) Division of Adult, Aging, & Behavioral Health Services |
The mission of the Arkansas Drug and Alcohol Safety Education Program (DASEP) is to promote public safety by reducing the number of injuries and fatalities due to driving while under the influence of alcohol or other drugs. Individuals attend a DASEP course because their use of alcohol or other drugs has put them and others at risk. The course encourages effective decision-making and the reduction of recidivism by providing participants with accurate information about alcohol and other drugs and assisting them in making changes to any high-risk substance abuse behavior. |
| Drug Addiction/Abuse Services Division of Adult, Aging, & Behavioral Health Services |
Outpatient care, residential care, Specialized Women's Services (SWS) and early intervention. |
| Detoxification Services Division of Adult, Aging, & Behavioral Health Services |
Detoxification services are provided through the Regional Alcohol and Drug Detoxification Program (RADD). Services are provided locally through contracted providers who contract with local hospitals to provide inpatient services. |
| Day Treatment Outpatient Services Division of Adult, Aging, & Behavioral Health Services |
A more structured form of outpatient services to assist clients with developing and maintaining the daily living skills needed for community living. |
| Choices in Living Resource Center 866-801-3435 Division of Adult, Aging, & Behavioral Health Services |
The Choices in Living Resource Center is an Aging and Disability Resource Center (ADRC). We provide helpful information about long term services and supports in Arkansas. Trained Counselors are here to help you sort through the many options that are available and to assist you in making informed decisions. Anyone may contact us for assistance at 1-866-801-3435 |
| Child and Adolescent Service System Program (CASSP) Division of Adult, Aging, & Behavioral Health Services |
The Child and Adolescent Service System Program (CASSP) was established in Arkansas by Act 964 of 1991 and 2001 through Act 1517. CASSP is based on the concept developed by the National Institute of Mental Health that focuses on the need for interagency collaboration and coordination across systems in delivering multiple services to seriously emotionally disturbed children /youth and their families. CASSP service teams are available throughout the state to develop multiagency plans of care (MAPS/Wraparound) for individual children and adolescents with serious emotional disturbance when the current system is not adequately meeting their needs. |
| Behavioral Health Residential Services Division of Adult, Aging, & Behavioral Health Services |
Treatment and supervision in various residential settings ranging from group homes to independent living. |
| Behavioral Health Professional Training Division of Adult, Aging, & Behavioral Health Services |
Training is provided for direct care providers, teachers, criminal justice system personnel, primary care providers, and parents in alcohol and drug information and skill development. |
| Behavioral Health Inpatient Services Division of Adult, Aging, & Behavioral Health Services |
A full range of short-term intensive treatment for mental health care and alcohol, tobacco and other drug prevention and treatment. |
| Behavioral Health Forensic Services Division of Adult, Aging, & Behavioral Health Services |
Conducts the court-ordered evaluation to determine issues of competency and responsibility. Provides inpatient treatment and monitoring of those individuals acquitted through the court system. |
| Arkansas SMP – Empowering Seniors to Prevent Healthcare Fraud 866-726-2916 Division of Adult, Aging, & Behavioral Health Services |
This program helps consumers understand more about healthcare fraud. It involves recruiting retired persons to teach Medicare and Medicaid beneficiaries to recognize and report healthcare fraud. More Information > |
| Arkansas Lifespan Respite Coalition Division of Adult, Aging, & Behavioral Health Services |
The Arkansas Lifespan Respite Coalition is a collaborative partner with the Department of Human Service for the Arkansas Take the Time Lifespan Respite Program. The Coalition is represented by family caregivers, respite providers, and members of the aging, disability and health services networks. Everyone is welcome More Information > |
| ARChoices in Homecare 866-801-3435 Division of Adult, Aging, & Behavioral Health Services |
A Medicaid home and community-based program that provides attendant care, Home-Delivered Meals, Personal Emergency Response System, Adult Day Services, Adult Day Health Services, Facility-Based Respite Care, In-Home Respite Care, and Environmental Accessibility Adaptions/Adaptive Equipment to individuals age 21 through 64 with a physical disability or individuals who are 65 and older. These individuals must meet the criteria for intermediate nursing home care. More Information > |
| Alcohol Addiction/Abuse Services Division of Adult, Aging, & Behavioral Health Services |
Outpatient care, residential care, Specialized Women's Services (SWS) and early intervention. |
| Adult Protective Services 800-482-8049 Division of Adult, Aging, & Behavioral Health Services |
Adult Protective Services investigates maltreatment, abuse, neglect and exploitation of individuals age 18 and older. |
| Adult Abuse Hotline 800-482-8049 Division of Adult, Aging, & Behavioral Health Services |
Do you suspect an adult is being abused or neglected at home or in a care facility? If so, call our hotline to make a confidential report. More Information > |
