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Frequently Asked Questions

Q. How do I choose a nursing home or long term care facility for my loved one?

A. https://humanservices.arkansas.gov/about-dhs/dpsqa/consumer-long-term-care-information/choosing-a-ltc-facility

Q. How do I find a nursing home in my county?

A. https://humanservices.arkansas.gov/about-dhs/dpsqa/consumer-long-term-care-information/long-term-care-facility-search-county-map

Q. My loved one isn’t being treated well in his nursing home. What should I do?

A. https://www.arombudsman.com/

Q. How can I find my 4-digit Employment Clearance Registry ID Number?

A. The  Employment Clearance 4-digit Registry ID number can be found by following these steps:

  1. Log into your account on the Official State of Arkansas Online Criminal Background Check System
  2. Click the “History” tab
  3. Under “Search History” choose the “Company” whose 4-digit Registry ID number you are inquiring
  4. Listed after the company’s name will be a 4-digit number. That 4-digit number is the 4-digit Registry ID number.

Q .Do we use this ECR check or Headmaster's TMU Registry for CNA applicants?

A. You may continue to use the TMU Registry for Employment Clearance Registry checks for CNA applicants only. All non-CNA applicants will need to be searched through this new alternative method. 

Arkansas Department of Human Services
Arkansas Department of Human Services

Arkansas Department
of Human Services
(501) 682-1001

TTY: 1-800-285-1131 or dial 711 for Arkansas Relay Service

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