Meet the Division of Provider Services & Quality Assurance Director
Martina Smith serves as the Director of the Division of Provider Services and Quality Assurance. In this role, Martina oversees the Office of Long Term Care, which regulates and surveys long-term care facilities; the Office of Community Services, which certifies and licenses assisted living facilities and other providers; and the Office of Performance and Engagement, which is comprised of the complaint, FOIA, and quality assurance units. Martina earned a Juris Doctorate from the University of Arkansas at Little Rock William H. Bowen School of Law and a Bachelor of Arts in Criminal Justice from Arkansas State University. Martina has served DHS in additional capacities, including as a Dependency-Neglect and Adult Protective Services attorney and as the Privacy Officer. Prior to coming to the Arkansas Department of Human Services, Martina worked for the Tennessee Department of Human Services as an Administrative Hearing Official.